A standalone cancellation policy for real estate photographers and 3D tour providers, covering notice windows, tiered fees, rescheduling rules, and weather/force-majeure exceptions.
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The Cancellation Policy is a standalone contract template for real estate photographers, 3D tour creators, and reality-capture professionals that governs how and when a client or photographer may cancel or reschedule a shoot. It establishes a four-tier fee schedule tied to advance notice windows, defines rescheduling limits, addresses non-cancellable services, and covers weather postponements and force-majeure events. The template also includes invoicing, interest accrual on overdue balances, and attorney's-fee recovery language.
Use the Cancellation Policy before any real estate photography, Matterport 3D tour, drone, or reality-capture booking where last-minute cancellations could leave unbillable time on the calendar. It is particularly important when sub-contractors such as drone pilots or floor-plan technicians are being dispatched, when shooting exterior or weather-dependent scenes, or when a client has a history of rescheduling. It can be issued as a standalone document or attached to an existing service agreement.
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This policy uses a four-tier fee schedule tied directly to how much advance notice the client provides:
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Clients can reschedule at **no charge** if written notice arrives at least 72 hours before the shoot. Rescheduled sessions must be completed within the agreed rescheduling window and are capped at a maximum number of rescheduling attempts per booking — protecting your calendar from repeat delays.
Rescheduling requests that arrive between 24 and 71 hours before the shoot trigger a **25% rescheduling fee**, keeping a financial disincentive in place without the full cancellation penalty.
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The moment you arrive on-site, the session is deemed "commenced." No refund or fee credit applies after that point, and any retainer collected is **non-refundable**. Sub-contractor costs (drone pilots, floor-plan technicians) are likewise non-refundable once the sub-contractor has been dispatched.
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Photographer retains sole professional judgment on weather-driven postponements — keeping your drone operations and exterior shoots safe without penalty. Client-initiated weather cancellations still follow the standard notice tiers. True force-majeure events (disasters, government shutdowns, infrastructure failures) allow either party to reschedule at **no cost**.
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Cancellation fees are invoiced immediately and accrue monthly interest on overdue balances. The policy also includes attorney's-fee recovery language, giving you real leverage if collections become necessary.
Other templates capture pros use alongside this one.
A standalone force majeure clause for real estate photographers, drone operators, and 3D tour providers to attach to any engagement when extraordinary events prevent service delivery.
A ready-to-publish privacy policy for real estate photographers and 3D tour providers covering data collection, storage, third-party sharing, and GDPR/CCPA compliance.
A client-facing liability waiver for real estate photographers and 3D tour creators, covering on-site risks, equipment damage, and property-owner indemnification.
General Terms and Conditions — WGAN 2026 form template.
